▼

Technology

Show All Answers

1. Can I open a message I'm composing or viewing in a separate window from my main Mail window?

Yes, if your browser is set to display pop-ups in a new window, you can click do the following:
• If you're reading a message, click the New Window link in the upper-right corner of the message.
• If you're composing a new message, click the "pop-up" icon in the upper-right corner of the message.

2. Does Gmail have a "tasks" feature that lets me add messages to a list for follow-up?

Yes, the Google Tasks gadget is available in Gmail and Calendar. Just click the Tasks link in the pane on the left to open the Tasks gadget. Use the gadget to create one or more task lists. To add an email message to a tasks list, open the message and then click More Actions > Add to Tasks. The subject of the message appears at the top of your tasks list, with a link to the message content.

3. I like using keyboard shortcuts. Are they available for Gmail?

Yes, Gmail includes a full set of keyboard shortcuts. First, you must enable keyboard shortcuts:
1. In the upper-right corner of the Mail window, click Settings.
2. Under Keyboard shortcuts, select Keyboard shortcuts on.
3. Click Save Settings.

Then, to see the shortcuts, press SHIFT+? while viewing your list of messages in the main Mail window.

4. Can I share my email with another employee?

Shared mailboxes are not supported. However, you can easily set up an email filter (rule) to forward specific types of messages to another employee.

5. Does Google Apps Email have an Out of Office feature?

Yes, in Gmail, you can set up your "vacation responder," which is similar to the [Outlook/Notes] Out of Office feature. For details, refer to the Google Help Center. Google Help Center

6. How do I prevent messages from specific senders from being tagged as spam?

To make sure that any messages you receive from a specific person outside our domain pass through the spam filter, create an email filter using the Never send it to Spam option:
1. In Gmail, click Settings > Filters > Create a new filter.
2. Enter the person's address in the From field, and then click Next Step.
3. Select Never send it to spam, and then click Create Filter.

7. Can I have multiple email signatures?

At this time, Gmail doesn't support multiple email signatures.

8. Can I format my email signature and add graphics?

Yes. To set up your signature, go to Settings > General tab. You can format your signature with different colors and styles, and even add links and images, such as your company logo.

9. What is the maximum number of characters I can use for my email signature?

Your signature can contain up to 2000 characters.

10. Can I change the colors of my Mail window?

Yes, you can choose from a number of different color schemes, or even create your own! To change the colors, click Settings in the upper-right corner of your Mail window. Then select Themes.

11. How long do messages remain in my Spam folder?

Messages remain in the Spam folder for 30 days. After that, Gmail permanently deletes them.

12. Is there a way to search or select all messages without labels?

No, you can't search specifically for all messages that don't have a label.

13. I can't always find messages I search for. How does Search work?

To search for messages, type a word that the messages contain. Note, however, that Search matches "whole words" only --- that is, it doesn't recognize partial or similar matches. For example, if you search for benefits, Search won't find benefit or benef. Also, Search doesn't recognize special search characters, such as square brackets, parentheses, currency symbols, the ampersand, the pound sign, and asterisks.

By default, Search doesn't look in your Trash or Spam folders. To search those folders also, click Show search options next to the Search field, and then, in the Search drop-down list, select Mail & Spam & Trash.

You can find more information about using Search in the Google Apps Help Center .
Google Apps Help Center

14. Should I delete or archive message in the Sent folder?

There's no need to delete or archive messages in the Sent folder. Messages remain in this folder forever, unless you delete them. But, because you have 25 GB of storage space, you can keep messages in this folder to refer to them later, if needed. Also, note that messages in the Sent folder are actually archived in All Mail, so even if you archive these messages, they stay in the Sent folder.

15. If I archive or trash a message, and then someone replies to it later, will it show up in my Inbox?

Yes, if someone replies to a message you archived or trashed, that message appears in your Inbox as a conversation, with all previous content. If you applied a label to the archived message, the label will appear in your Inbox. If the message was permanently deleted from the Trash, you'll see an option at the bottom of the message to view the deleted messages in the conversation. However, the message won't have the original label you applied to it.

16. If I delete or archive a meeting invitation from my Inbox, is the meeting removed from my calendar?

No. Deleting or archiving a meeting invitation does not affect the invitation on your calendar.

17. Can I move message out of the Trash?

Find the message in the Trash and select it. Then, in the Move to drop-down list at the top of the Mail window, select Inbox.